Your privacy at 399dat matters deeply to us. When we collect your data, it is solely to improve your experience and keep the platform secure. We never sell or misuse your personal information.
This Privacy Policy ("Policy") describes how 399dat ("we", "us", "our") manages the personal information of our members ("you"). By using our website or mobile app, you agree to this Policy.
399dat collects various types of information to deliver its services. This data falls into two categories — what you provide directly and what our system collects automatically.
Information you provide directly
| Data Type | When Collected | Why It's Needed |
|---|---|---|
| Name & Contact Information | At registration | To verify account identity |
| Mobile Number | During registration and verification | To send OTPs and notifications |
| Date of Birth | At registration | To verify age (18+) |
| Payment Information | During deposit/withdrawal | To process financial transactions |
| Identity Verification (KYC) | Verification Time | To verify identity and prevent fraud |
Automatically Collected Information
- IP address and device information (model, operating system)
- Browser type and version
- Platform activity logs (login times, game history)
- Cookies & Session Data
- Referral source and traffic analytics data
- Transaction history and betting records
399dat uses your information only for specific, defined purposes. We are committed to being fully transparent about how each piece of data is used.
- Account Management: To create, verify, and keep your account secure.
- Payment Processing: To process deposits and withdrawals successfully.
- Customer Support: To resolve your complaints or issues.
- Promotions & Offers: To send you relevant bonuses and offers based on your preferences.
- Security Monitoring: To prevent fraud, money laundering, and unauthorized access.
- Legal Obligations: To comply with applicable laws and regulations.
- Platform Improvement: To analyze user experience and improve the quality of our services.
399dat uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Deleted at end of session |
| Performance Cookies | Page load speed and traffic analysis | 30 Days |
| Functional Cookies | Saving language and preferences | 1 Year |
| Analytics Cookies | User Behavior Analytics | 6 months |
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.
399dat does not sell your information to any third party. However, limited data may be shared under specific circumstances.
Circumstances Where Data May Be Shared
- Payment Processors: Solely to process transactions with payment gateways such as bKash, Nagad, and Rocket.
- Law Enforcement: To the relevant authorities when required by a court order or legal obligation.
- Technology Partners: With cloud hosting and cybersecurity service providers who are bound by strict confidentiality agreements.
- Fraud Prevention: To detect fraudulent activity in coordination with regulatory authorities.
399dat uses industry-leading security technology to protect your data. Our security infrastructure operates across multiple layers.
- 256-bit SSL/TLS Encryption: All data transmission is fully encrypted — from your browser to our servers.
- Two-Factor Authentication (2FA): OTP verification system for an extra layer of account security.
- Firewall & DDoS Protection: Advanced firewall to protect the platform against cyber attacks.
- Regular Security Audits: Regular security audits conducted by independent third-party experts.
- Data Backup: Data is backed up regularly and stored in a secure, encrypted environment.
- Access Control: Data access is granted only to a limited number of staff on a strict need-to-know basis.
Every 399dat member has specific rights over their own data. You can exercise these rights at any time.
399dat does not retain your data indefinitely. Each type of information has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | Anti-Money Laundering (AML) Law |
| Support Contact | 3 Years | Proof of Dispute Resolution |
| Cookies & Log Files | 90 days | System Analytics |
Once the designated retention period ends, your data is securely deleted or anonymized.
399dat is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor is terminated immediately.
399dat may update this Privacy Policy from time to time. For any significant changes, we will send a notification to your registered email and update the date shown at the top of this page.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions or concerns about this Privacy Policy, please reach out to us directly.
- Email: support@399dat.bet
- Support Hours: 7 days a week, 24 hours a day
- Live Chat: Available after logging in to the platform
- Response Time: Usually within 7 business days
Your Privacy, Our Responsibility
Your privacy is secured — now it's time to play!
Join 399dat with complete confidence knowing your data is fully protected, and enjoy the best online gaming experience in Bangladesh.